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Terms and Conditions
Last Updated: April 4, 2025

Welcome to LearnWithUK.com. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and offerings provided by LearnWithUK ("we", "our", or "us"). By using our site or any of our services, you agree to these Terms. If you do not agree, please do not use our website.

1. About LearnWithUK

LearnWithUK is an online tutoring platform connecting learners (primarily based in Asia) with university student tutors from top UK universities. We provide one-on-one tutoring services across various subjects, mainly for secondary and pre-university students.

2. Eligibility

By using this website, you confirm that you are:

  • At least 18 years old, or

  • A parent/guardian acting on behalf of a minor under 18.

  • Legally capable of entering into binding contracts.

3. Services

  • Tutoring services are provided by university students recruited and approved by LearnWithUK.

  • Sessions are conducted online, and subject to tutor availability.

  • Learners can book sessions via the platform once they are registered.

4. Membership and Pricing

  • LearnWithUK offers membership plans and pay-as-you-go sessions.

  • Pricing is clearly outlined on our website and may be updated from time to time.

  • Payments are processed via secure online systems and may include automatic recurring billing for memberships.

5. Cancellations and Refunds

  • Session Cancellation: Cancellations must be made at least 24 hours in advance. Late cancellations may result in the session being deducted from your plan or charged in full.

  • Refunds: We do not provide refunds for unused sessions or memberships except in cases of system error or service failure caused by us.

  • Rescheduling: Sessions may be rescheduled subject to availability and tutor agreement.

6. User Responsibilities

You agree to:

  • Provide accurate information during registration and booking.

  • Use the platform and services lawfully and respectfully.

  • Not share or distribute any recorded sessions or sensitive information from your sessions.

  • Ensure appropriate behavior from learners during all online sessions.

7. Tutor Conduct and Performance

  • All tutors are screened and trained, but LearnWithUK does not guarantee specific academic outcomes.

  • We monitor performance and feedback to ensure quality.

  • Any concerns about a tutor must be reported to us immediately at contact@learnwithuk.com.

8. Intellectual Property

  • All content on this site, including logos, lesson materials, and text, is the property of LearnWithUK or its licensors.

  • You may not copy, distribute, or exploit any content without prior written permission.

9. Limitation of Liability

LearnWithUK is not liable for:

  • Any indirect, incidental, or consequential damages.

  • The academic performance or results of learners.

  • Technical issues or interruptions beyond our control.

10. Data and Privacy

Your data is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your personal data as outlined therein.

11. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content or practices of these third parties.

12. Account Suspension or Termination

We reserve the right to suspend or terminate your access if you breach these Terms or misuse our platform.

13. Changes to Terms

We may update these Terms at any time. Continued use of the website or services indicates acceptance of any updates.

14. Governing Law

These Terms shall be governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

📧 Email: contact@learnwithuk.com

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